Service Admin is an easy-to-use Windows program. It can be password protected for security, and the password is encrypted. You can switch between separate databases if you wish. The comprehensive customer form keeps details of all of your customers and contacts, and lists all invoices for this customer and all previous contact with them. Invoice lists are colour coded so you know who's paid, and who's on 'stop' You can create invoices with up to 16 item lines per page. Item descriptions can be autofilled, and the last price charged entered automatically. The program prints invoices using Word templates, so you can have the invoices look exactly as you want them and print them on plain paper, or as PDF files Existing customers can be found in seconds, and if a new record matches an existing one the program warns you. Entry fields have the initial letters capitalized automatically, and postcodes are all capitalized. You can send SMS messages (an account with a web forwarder is req...